Privacy Policy

Information we collect

What you send us. When you use the contact form, we collect your name, email address, phone number and message, an optional subject, the listing you wrote about if you came from a listing page, and the time you sent it. When you report an error on a listing page, we collect what you wrote, the topic you picked, your email address if you choose to give it, the listing you reported and the time. You don't need an account to use the site, and we don't offer one.

What's collected automatically. Like any website, our servers and our hosting provider, Amazon Web Services, receive technical details when you visit, such as your IP address, browser type and the pages you request. Our own server logs record the page requested and the result, and note an IP address only when it sends too many requests, to stop abuse. Logs are kept briefly and overwritten automatically.

Cookies. Klaas Realty doesn't set its own cookies. The Google services described below may set cookies or collect information when they load.

How we use your information

• To answer your message and help with the property or service you asked about.
• To email you a copy of your message, so you have a record of what you sent.
• To check and correct listing information you report, which can mean passing the correction to the listing brokerage. If you left an email address, we may use it to ask about your report.
• To keep the site working, secure and free of spam.
• To meet our legal obligations as a Nevada real estate brokerage, and the rules of our multiple listing service.

We don't add you to a mailing list or send marketing messages unless you ask us to.

Google services on this site

These services are provided by Google, which may collect information about your visit, including across other websites over time, under its own policy:

• reCAPTCHA protects the contact form and the error report form from spam. It analyzes how the page is used to tell people from bots. This site is protected by reCAPTCHA, and the Google Privacy Policy (opens in a new tab) and Terms of Service (opens in a new tab) apply.
• Google Maps shows our office location on the contact page.
• YouTube plays the video on our White Pine County page. The player loads from YouTube's privacy-enhanced domain, and only after you press play.
• Google Analytics tells us, in total, how many people visit and which pages they view. We don't use it for advertising. You can opt out with Google's Analytics opt-out browser add-on (opens in a new tab).
• Gmail hosts our business mailbox, so contact form messages and error reports are stored there as well as on our server.

You can set your browser to refuse or delete cookies. The site still works, but the contact form may not accept a message without reCAPTCHA.

How we share your information

We don't sell, rent or trade your personal information. We share it only:

• With service providers that run the site for us: Amazon Web Services for hosting, storage and sending email, and Google for the services above. They may use it only to provide their service.
• With your permission, with others involved in a real estate inquiry or transaction, such as another broker, a lender, or a title or escrow company.
• When the law requires it, for example in response to a subpoena or a request from the Nevada Real Estate Division, or to protect the rights and safety of our clients, the public or Klaas Realty.

How long we keep it

Contact form messages and error reports are deleted from our server 12 months after they're sent. Copies in nightly backups expire within about two months after that. Messages in our business mailbox, and records of any transaction you go on to make with us, are kept as long as Nevada real estate law and our business need them.

How we protect it

The site is served only over encrypted HTTPS connections, and your information is stored on access-controlled servers and storage at Amazon Web Services, with encrypted backups. No method of sending or storing information online is completely secure, but we work to protect yours.

Your choices, and Nevada privacy rights

You can ask to see, correct or delete the personal information you've sent us by email or phone, using the details below. We'll confirm the request comes from you before acting on it.

Under Nevada law (NRS Chapter 603A), you may direct a website operator not to sell covered information it has collected about you. Klaas Realty doesn't sell covered information, but you can still send that request to klaasrealty5300@gmail.com, and we'll respond within 60 days.

Listing information

Listings on this site come in part from the Internet Data Exchange program of the Las Vegas REALTORS® MLS. Listing information is provided for consumers' personal, non-commercial use, and may be used only to identify properties they may be interested in buying. It's deemed reliable but not guaranteed. Searching or viewing listings doesn't require you to give us any personal information.

Links to other websites

The site links to other websites, such as local attractions and organizations. Their privacy practices are their own, so please read their policies. Our terms of use cover use of this site.

Children

The site is meant for adults looking for real estate. It isn't directed to children under 13, and we don't knowingly collect their information.

Changes to this policy

If we change how we handle information, we'll update this page and the "last updated" date at the top.

Contact us

Questions or requests about your privacy can go to the designated broker at: